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Your Rights and Our Policies on aww88

Everything we do on aww88 operates within a clear legal framework — from how your account data is handled to how your DANA, OVO, or GoPay wallet transactions are recorded and retained.

Account Data PolicyDANA, OVO, GoPay Wallet TermsJurisdiction-Dependent AccessCookie & Session PolicyContact Rights
aww88 Your Rights and Our Policies on aww88
POLICY CONTACT

Reach Us About Legal or Account Matters

Team online

Live Chat Support

Our live chat team handles legal queries, account data requests, and cookie opt-out questions. Available around the clock for supported Indonesia regions via your account dashboard.

Email Policy Team

For formal data access requests or policy clarifications, reach us by email. We aim to acknowledge your request within one business day and respond fully within the period required by applicable rules.

Account Help Centre

The help centre inside your account covers wallet terms, cookie settings, and how to update your registered DANA, OVO, or GoPay details. Access it from the menu in your account area.

ACCOUNT SECURITY

How We Protect Your Data and Account

Security and transparency are how we keep your account relationship with aww88 straightforward. Below are the four areas we manage on your behalf — and how each one works in practice.

Data Handling

Your personal data — name, mobile number, and linked e-wallet — is processed only for account management and payment verification. We do not use it for third-party advertising or profiling.

Cookie & Session Use

We use session cookies to keep you logged in and functional cookies to remember your wallet preference between visits. You can adjust cookie settings from your account dashboard at any time.

Account Security Practices

Login is protected by OTP verification sent to your registered mobile number. If you notice unrecognised access, contact our live chat team immediately to lock your account and review session history.

Data Retention & Deletion

We retain account and transaction records for the period required under applicable rules. If you close your account, you may request deletion of personal data not subject to a legal retention obligation via email.

Common Questions About Our Legal Policies

If something in our policy is unclear, these answers cover the questions we hear most often from account holders in Indonesia.

At registration we collect your name, mobile number, email address, and the e-wallet details you link — DANA, OVO, or GoPay. This is used only for account management and payment processing.

Send a data access request to our email support channel. We will acknowledge your request within one business day and provide a full summary within the period required under applicable local rules.

Yes. Once your account is closed, you may request deletion of data not subject to a legal retention requirement. Contact our email team with your registered mobile number and we will process your request.

Access depends on local law and is available only where permitted in eligible regions. We recommend checking the rules that apply in your specific location before registering an account.

We use session and functional cookies — no third-party advertising cookies. You can review and adjust your cookie preferences from the settings section inside your account dashboard at any time.

Wallet transaction records are stored with encryption applied both at rest and in transit. Records are retained for the period required by applicable regulation and are not shared with third parties outside of payment processing.